Privacy Policy

Oncoverse respects your privacy and is committed to protecting your personal and health-related information.

This Privacy Policy explains how we collect, use, store and protect your data.

1. Who We Are

Oncoverse operates a digital health platform designed to support cancer patients, caregivers and healthcare-related communities.

2. Information We Collect

a) Personal Information

  • Name
  • Email address
  • Contact details
  • Login credentials
  • Basic profile information

b) Health-Related and Sensitive Information

Where you choose to provide it, we may collect information related to:

  • Cancer type or journey details
  • Treatment or support-related preferences
  • Symptoms, experiences or wellbeing information shared through the Platform

You are always in control of what health information you choose to provide.

c) Technical and Usage Information

  • IP address
  • Device information
  • Browser type
  • Pages visited and interactions with the Platform
3. How We Use Your Information
  • Provide and operate the Platform
  • Personalise your experience
  • Support cancer-related digital services
  • Improve the Platform and user experience
  • Communicate important service updates
  • Comply with legal and regulatory obligations
4. Lawful Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract (providing the Platform to you)
  • Our legitimate interests in improving and operating the Platform, subject to applicable data protection laws

For sensitive health data, we rely primarily on your explicit consent.

5. How We Store and Protect Your Data

We implement reasonable technical and organisational measures to protect your data, including:

  • Access controls
  • Encryption where appropriate
  • Secure hosting and infrastructure practices

However, no system can be completely secure.

6. Data Sharing

We do not sell your personal or health data.

We may share limited information with:

  • Technology and infrastructure service providers
  • Analytics and platform support partners
  • Professional advisors and legal or regulatory authorities where required by law

All service providers are required to protect your information.

7. International Data Transfers

Your information may be processed or stored outside your country of residence where our service providers operate.

Where required, appropriate safeguards are implemented for cross-border transfers.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent for processing
  • Restrict or object to certain processing activities

You may exercise your rights by contacting us at the email address below.

9. Children’s Privacy

The Platform is not designed to be used independently by children. If information about a child is provided, it must be done by a parent, legal guardian or authorised caregiver.

10. Cookies and Tracking

We may use cookies and similar technologies to:

  • Ensure platform functionality
  • Analyse usage patterns
  • Improve performance and user experience

You can control cookies through your browser settings.

11. Data Retention

We retain personal and health-related information only for as long as necessary to:

  • Provide the Platform
  • Comply with legal obligations
  • Resolve disputes
12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the Platform.

13. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Email: upasana@oncoverse.in
Organisation: Oncoverse